Karen is a highly responsive and trusted HR partner who supported our organisation by reviewing and strengthening our policies, developing a practical HR guide for managers and assisting in the development of our engagement initiatives. Her commercial, business-focused approach and expertise have added significant value to our business, and she continues to be instrumental in supporting our HR strategy.

Rebekah M
Head of Human Resources

Working with Karen from FusionHR has honestly been one of the easiest and most valuable partnerships we’ve had. She has a very calm, practical way of tackling HR issues that makes even the messy stuff feel manageable. I’ve really appreciated how she understands our business, our people, and the way we work, and she also makes me feel like we’re in good hands. Karen has been a huge support to me personally and to our team, and I couldn’t recommend her more.

Mayer J
MD

Karen has provided exemplary outsourced HR and recruitment services, consistently demonstrating professionalism, rigour, and deep subject-matter expertise. Her strategic approach to recruitment ensured we attracted high‑calibre candidates and streamlined our hiring processes significantly. We highly commend her contribution and would confidently recommend her to any organisation seeking a reliable and distinguished HR consultant.

Barry S
CFO

I have worked with Karen for over five years as a consultant and peer. Karen combines deep HR expertise with a practical, commercial approach that makes her a trusted business partner. She takes the time to understand operational needs and translates complex HR and compliance requirements into simple, workable solutions.
Karen is responsive, professional, and consistently delivers advice that balances people, risk and business outcomes. I highly recommend her to any organisation seeking strategic and practical HR support.

Brendan H
COO

Karen is an outstanding HR professional who brings a rare mix of professionalism, insight and genuine care for people. She has the ability to navigate complex conversations with fairness, clarity and confidence. Her advice is always practical and balanced. As a consultant, Karen adds real value through experience and steady approach to people and culture.

Tracy S
Marketing Manager

We brought Karen Tong in when we needed a thorough overhaul of HR across our two businesses, Ace Form Group and The Junk Bar. She helped us update and issue new employment contracts and guided us through a range of other HR matters.

Managing two very different businesses can make HR challenging, but Karen took the time to understand each one and gave us clear, practical advice. Her support has helped us put stronger processes in place and feel more confident about how we manage our teams. We’re grateful for her help and would happily recommend her.

Dylan P
MD